Invoice creation. Overdue invoice issues.
Automatic adjustment of invoices
Fthe act is created at the end of the accounting period. Usually, payment is made automatically using default means of payment. If there are problems, you can try to pay the invoice yourself. You will be warned about the irregularities by sending a warning to your email address.
If the automatic payment fails at the end of the payment period, you will receive the following reminders:
- 24h after the end of the settlement period - information about non-payment of the invoice
- 72h after the end of the accounting period - payment reminder
- 7 days after the end of the accounting period - and information about the blocking of resources - your resources are intact, but you will not be able to use them until payment is made
- 2 weeks ** before the completion of the next billing cycle** - information that with the completion of the next billing cycle** your account will be **deleted.
To manually pay the invoice, go to the workspace setting, tabs Billing
To pay for it yourself, click Pay. If the attempt fails, add a new payment method, set it as default and try again. If the problem persists, or you are sure that your existing payment method works, please contact our support.